Frequently Asked Questions

How long will it take for you to make my jewelry?
We take great care in the creation of each and every one of our designs. Quality is of the utmost importance at Bellabeads. Each piece is hand crafted by our expert designers, taking between 6-8 weeks to complete.
If you need your keepsake by a specific date, please contact us so we can make arrangements to try to accommodate your request. 
Please note during the Holiday Season, due to high demand, our production time may increase and we may require a rush fee to guarantee specific date delivery.

Can you use flowers that have been placed in a freezer?
We CANNOT use flowers that have been frozen. If you need to keep your blooms for a few days before sending them, please follow these instructions:

  • Cut the stems.
  • Place the flowers in fresh water.
  • Place them in the front of your refrigerator away from any citrus. 
  • Change the water daily until you can package and mail them. HOW TO PACKAGE YOUR PETALS

I don't know what I want to order yet, can I still mail my petals?
Yes! We require a $100 deposit to begin the preservation of your flowers. We will begin working on your jewelry once you have made your selection and paid in full.

How should I send fresh flowers to you?

  • Watch video
  • Take the petals off the flower. We need petals only, no stems.
  • Layer them between dry paper towels, and fold the towels over.
  • DO NOT PLACE IN ANY PLASTIC! No ziplock bags, bubble wrap, etc. Plastic causes mold and mildew. We CANNOT use flowers that have mold or mildew on them.
  • Put in a paper or cardboard mailing envelope or small box. Make sure it has NO bubble wrap or plastic lining.
  • You must send your fresh petals overnight to ensure they arrive without any mold or mildew. We cannot use petals that are moldy.

We are closed on weekends, so please do not overnight petals on Fridays. Cut the stems, place them in fresh water, and let them sit in the middle of your refrigerator away from any citrus until Monday. Make sure to change the water daily. 

I have dried flowers from an event that took place awhile ago. Can you still use them to make jewelry?
Yes! We can use fresh petals, or petals that are years old. We do ask that you include a color reference for the original color of the flowers. We have a special compound that we can tint to help bring back the color of your flowers. All you need to do is indicate what color the flowers were. You can send petals that have been dried 3 months or longer via priority mail in a small plastic bag. Remember no plastic for fresh flowers!

How many flowers does it take to make jewelry?
This does depend on the style jewelry you select. Each item will tell you in the description how many petals are required. 

  • Pandora-style beads require 2-3 petals.
  • Bracelets require one full bloom, more if your flowers and/or petals are small.
  • Small pendants require 2-3 petals, medium 5-6, and larger pendants 12-15 petals.

Each listing specifies how many petals you need. If you have smaller flowers such as hydrangea, mums, monkshood, etc., we will need more petals than the specification. 

What if I am sending ashes, fur, or sand? 
Ashes/Sand Cremains:

•    Half (1/2) to one (1) teaspoon is needed per design. 
•    Enclose in a ziplock bag and seal releasing all the air. Use a second ziplock bag to ensure the ashes/sand are secure. 
•    Ashes/Sand to be included with flower petals can be mailed in the same envelope. 
•    If you are sending ashes/sand only place them in a small box or envelope. Mail to the address below along with a completed Mailing Enclosure Form.
•    We return any unused ashes/sand along with your completed order. If you sent a large amount of ashes/sand, extra shipping charges may apply.
•    Pet Hair/ Fur: 
•    Only a few clippings are needed per design
•    Place the clippings in a small envelope or ziplock bag and seal. 
•    Mail in an appropriately sized envelope. Mail to the address below along with a completed

How do I take care of my jewelry once I receive it?
Every order comes with a care card. If you lose your care card please follow these instructions:

  • Do not immerse in liquid of any kind or use cleaners. 
  • Remove jewelry prior to bathing.
  • Do not spray perfume directly on the beads. 
  • Clean by rubbing with a soft cloth. 

What happens if I damage my Bellabeads jewelry?
We are happy to repair any jewelry that has a problem within the first six months of purchase. Quality and longevity are very important to all the designers at Bellabeads.

Damage due to improper care (ie: submersion in liquids) may require additional cost. Please contact us if you have any concerns about your jewelry! (803) 779-6186