Terms & Conditions

Terms & Conditions For Jewelry

1. Consent

Your order serves as your consent to allow Flowers Forever designers to create your design using their best judgment and discretion within your selection and any written instructions provided by you. Please make sure to thoroughly read this page before placing your order.

2. Design

Floral preservation is custom work and subject to creative decisions made during the design stage. Our choices will be made with both your original choices and aesthetic considerations for the production of a quality product.

    3. Payments & Charges​

    All flowers accepted and preserved by Flowers Forever become our property until all charges associated with preservation are paid in full.

    All payments are non-refundable once we have begun the preservation process.

    We are required to collect sales tax on purchases made by all South Carolina residents. We will not collect sales tax for non-South Carolina residents. Consult applicable tax laws in your state for online or out-of-state purchases.

      4. Refunds / Design Changes

      All sales are final and no returns or refunds will be given under any circumstances. However, your satisfaction is our ultimate goal. Any changes or modifications to your original selections or design may require additional labor, materials, and shipping charges. Changes to design or orders may delay your tentative completion date.

      It is your responsibility to confirm your design specifications with us prior to the commencement of the preservation and design process. If you are unsatisfied with your order you have 30 days after the receipt of your completed order to contact Flowers Forever with your concerns. You are responsible for all shipping and insurance charges to return the order to us as well as the return shipment to you.

      5. Damaged or Unusable Flowers/Petals

      Flowers that arrive damaged or beyond a condition that is acceptable for preservation will not be replaced without your consent and approval. Any additional charges for replacement flowers will be added to your balance.

      6. Returned Checks / Rejected Payments

      All returned checks or rejected payments are subject to a $36.00 fee.

      7. Shipping

      Your custom design selections will be shipped to the address that you specify during the Shipping process. If you are shipping to more than one address, additional shipping charges will apply. If you anticipate moving before your order is completed, please contact us with your new shipping address to avoid additional shipping charges due to returned or forwarded delivery.

       

      Terms & Conditions For Floral Preservation 

      By placing your order with Flowers Forever you agree to the following terms and conditions:

      CONSENT

      Your order serves as your consent to allow Flowers Forever designers to create your design using their best judgment and discretion within your selection and any written instructions provided by you. Please make sure to thoroughly read this page before placing your order.

      DEPOSIT

      Pressed & Freeze-dried:  Your order must be paid in full at the time of your design selection in order to be added to the production schedule.  If we have received your flowers and you have not yet settled on the design details, a 50% non-refundable deposit is required (per bouquet).  All deposits will be deducted from the total cost of preservation. Please click here for local drop off form.  Local Drop Off Form 

      DESIGN  SELECTIONS

      As soon as we receive your flowers, a decision must be made as to whether you wish to have them pressed or freeze dried.  Decisions regarding the finalized details (e.g., frame style, size, etc.) of your selections must be made no later than three (3) weeks from the date we receive your flowers.  After the three-week period, your flowers may be considered abandoned and subject to disposal.

      WHAT TO EXPECT FROM OUR SERVICES:

      Our wholesale priced frame collection has been carefully selected to compliment your preserved flowers. A frame and a mat must be selected at your design appointment. We only work with frames and mats provided by Flowers Forever.  There is an additional charge for frames.

      FREEZE-DRIED DESIGNS

      Color change and slight shrinkage is natural. Some flowers may shed during and after the preservation process and/or may not dry well. If this occurs, we will advise you on replacement options. We cannot dry succulents.

      PRESSED DESIGNS

      Slight color change may occur during the pressing process. Very thick items/flowers that will not allow us to firmly secure your pressed flowers in between the glass and mat cannot be used. We cannot press succulents.

      REFUNDS / DESIGN CHANGES

      All sales are final; no returns or refunds are provided for any reason.  As your satisfaction is our ultimate goal, we will work closely with you so that your visions are translated into our designs.  

      Once your order is finalized and scheduled, any requested alterations may incur additional charges for labor, materials, and shipping. Major changes may not be possible.  It is your responsibility to verify that the details (style, color, size) of your order are correct.

      If you are unhappy with your preserved flowers for any reason you have 30 days (after receipt of your order) to contact Flowers Forever to request any alterations. It is your responsibility to return the design in good condition, and discuss the specific changes you desire with one of our designers.  Without exception, we will not make any changes to our finished product after 30 days from the date you receive your designs.

      LONG-TERM CONDITION OF YOUR DESIGN

      It is best to keep your preserved arrangements out of direct sunlight and away from moisture. With care, your flowers will have a very long shelf life.  Some shedding and discoloration with freeze dried flowers is expected over time, and is completely normal.

      The long-term condition of your designs depends on factors beyond our control.  Therefore, we are unable to make guarantees beyond the 30-day period.

      ABANDONMENT

      It is not possible for us to store your flowers indefinitely.  We make every effort to contact you when your designs are ready.  If, after repeated attempts, we have been unable to contact you after three months following the completion of your designs, your flowers will be considered abandoned and will become the property of Flowers Forever.

      Flowers Forever & Bellabeads

      2769 Rosewood Dr

      Columbia, SC 29205

      Phone: (803) 779- 6186   Toll free: 1-888-684-3837   Fax: (803) 217-3766

      Visit us at: myflowersforever.com 

      Cristina Segarra
      CEO/Founder

      Opening Hours:

      Monday - Thursday 10:00 - 5:00 pm 

      Friday 10:00 - 4:00 

      Eastern Standard Time 

      Closed all major holidays